FAQ
Help and Frequently Asked Questions.
Products
The frame colors have been curated to best match the artwork, that is why all frame colors are not available for every poster.
The preset choice of poster paper is determined by the color saturation and ink coverage of each artwork:
- Museum-Quality Matte Paper, uncoated natural white, 250 grams per square meter (gsm) sustainable paper, for artworks with light ink coverage / slightly saturated colors.
- Premium Semi-glossy Paper, 200 gsm sustainable paper, for artworks with large ink coverage / highly saturated colors.
This choice is made to provide you with the best print rendering depending on the artwork, as the use of matte paper for works with heavy ink coverage can lead to ink smudging, due to its absorbent nature.
Although Prints on Aluminium are renowned for their frameless aesthetic, hovering off the wall, you can of course frame them.
There are floating frames, box frames or traditional frames specifically designed to fit Aluminium Prints. The resilient surface of Aluminium Prints means there is no need for a glass cover.
Please note that Prints on Aluminium framed by you are no longer under warranty.
Pricing
That is mainly due to the two different types of poster paper used for printing, depending on the artwork (see section above): Museum Quality Matte Paper 250 gsm, or Premium Semi-glossy Paper 200 gsm.
Wooden Framed Posters provide a complete, ready-to-hang solution to make your life easier:
- Our Wooden Framed Posters are delivered pre-assembled and ready to hang.
- Durable pine wood frame (no MDF or WPC).
- Shatterproof plexiglass protection.
- Ready-to-hang hardware included.
- Carefully packed with corner protectors and additional protection, then placed in sturdy boxes with reinforced edges.
Upkeep
Posters and Framed Posters
- Avoid, if possible, placing your Posters and Framed Posters in largely humid areas environments and on walls exposed to direct sunlight for too long. Do not hang your pieces on an outside wall.
- Wipe the acrylic glass with a moist soft cloth to clean it. Lightly moisten a soft dust cloth in lukewarm water (soapy water can be used), or add a small amount of plastic cleaner to the dust cloth in case of heavier soiling. Never use glass cleaner, detergent, alcohol/petrol based product, scouring agent...
Aluminium Prints
- The advantage of Aluminium Prints is that they can be hung in any room, even the kitchen and bathroom. These prints are also suitable for sheltered outdoor environments.
- Aluminium Prints are UV resistant, nevertheless, it is preferable to avoid hanging them on a wall exposed to direct sunlight for too long.
- A simple wipe-down cleaning with a soft cloth is enough (dry or moist in case of stains and fingerprints). Mild cleaning product or soapy water can be used.
- Never use harsh cleaners like acetone, ammonia, alcohol-based cleaner, scouring agent...
- Avoid excessive pressure and never try to scratch off a stain or stuck-on material, gently wash it away instead.
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Unanswered Questions?
For more information and requests, please get in touch via our contact form.